FC - RCMA - 2023-2024

41 Eric Lim from Eight Design Pte Ltd Homeowners are much more informed through the exposure of social media and digital marketing these days, but that information can be a double-edged sword. Based on online information which is not the most accurate, some might be misled into thinking certain renovation ideas and budgets might be easily attainable. Digitalisation has streamlined our business model and kept our administrative staff costs lean. By using online business tools and software, we are able to keep track of all important operation matters and make executive decisions on the go and remotely. Lim Ah Bah from Sin Hong Lee Pte Ltd It’s concerning to learn that there is a yearly increase in consumer complaints against home renovation renovators. Unsurprisingly, none of our peers in the RCMA association have received any complaints for their services so far, due to our stringent criteria in recruiting reputable members. We want to maintain this membership standard of enlisting only the best renovation practitioners for our association. Consumers should also take responsibility in engaging certified renovation practitioners and not take a risk in hiring unlicensed contractors.