RCMA

73 Beware of Bogus Contractors My Home, I Care From time to time, HDB receives feedback about contractors going around the estates, offering to carry out repair works on behalf of HDB. Here is how you can identify a legitimate contractor from a bogus one. Repair works by HDB are scheduled beforehand Whenever HDB intends to carry out any maintenance/ rectification works, HDB will write to flat owners beforehand. The letter will contain details of the appointed consultant/ contractor and the schedule of works. Verification of identity When approaching residents, HDB staff will identify themselves with their staff passes bearing their photographs. This is what it looks like: HDB’s appointed consultant/ contractor will also carry relevant identification, which you can request to check. Alternatively, you can call the Branch Service Line at 1800-225-5432 for verification. What should I do? If you suspect that a contractor is a bogus contractor, make it clear that their services are not wanted. In the event that they continue to harass you, or give you false information, report the matter to the police. However, if you choose to engage the contractors’ services, do note that it constitutes a private contract/ arrangement with the contractors. Thus, any dispute that arises would need to be resolved directly with the contractors. Fixtures and fittings in a home, especially those with moving parts and hinges, will experience wear and tear over time. When they break down, the resulting inconvenience and safety concerns can be stressful. The good news is that it is possible to prevent sudden breakdowns through regular maintenance. Keeping your flat in good condition also helps you avoid costly repairs in future. The routine maintenance in your flat will go a long way towards an optimal living environment for you and your family. For more information, please visit www.hdb.gov.sg/advisory_on_contractors For more DIY tips on home maintenance, please visit www.hdb.gov.sg/homecareguide If it happens… If – and when – the inevitable happens, engage a repair contractor or ask your friends and family members for recommendations for a reliable handyman service. You may even carry out the maintenance on your own if you know how! If you are unsure where to locate a repair contractor, you may visit www.hdb.gov.sg/minorrepairs to engage one on a private basis. Bear in mind that all arrangements for the repair jobs are between you and the contractor, and HDB is not privy to them. Here are some tips to aid you in your home maintenance journey: • Replace worn parts early • Keep the rooms well-ventilated to prevent wall cracks that may result from the expansion and contraction of the materials from temperature changes • Disconnect any unnecessary appliances and avoid overloading power sockets • Check the windows regularly to ensure that they are in good condition at all times • Install a sink strainer to prevent solid materials from entering the sink